P: 573-449-3784 || E: info@starheat.com || 1702 Commerce Court, Columbia, MO 65202
P: 573-449-3784 || E: info@starheat.com || 1702 Commerce Court, Columbia, MO 65202

Service & Repair

We don’t have any gimmicks or a slick ad campaign. If you’ve seen a STAR Heating and Air Conditioning truck in your neighborhood ask your friends and neighbors how we’ve done, they’ll tell you the truth. Our goal is to do a quality job at a competitive price and leave a good impression so you’ll pick up the phone and give us a call back next time you need us.

 

Call for Service

573-449-3784

24 hours a day, 365 days a year.
Ask if we honor your manufacturer’s warranty!

We repair:

  • HVAC
  • Groundsource heat pumps
  • Residential
  • Commercial
  • Appliances
  • Commercial Refrigeration
  • Ice Machines
  • Commercial Cooking Equipment

Frequently Asked Questions

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What are your hours?

24 hours a day, 365 days a year.

What services do you offer?

We repair most all residential and commercial equipment, not as much on the industrial side. Honestly, if we don’t know something we’re going to tell you we don’t know it. For example if you have a steam boiler system from 1940 then we’ll have to refer you to the people who specialize in repairing that equipment.

What types of manufacturer warranties do you honor?

We honor the warranty of all systems we install and most of the major manufacturers as well. Be sure you have completed any online registration and other processes required by your manufacturer to guarantee you receive all of the warranty for which you are eligible. If you have a question about if we honor a specific manufacturer’s warranty please give us a call.

Do you offer warranty on workmanship?

We honor our workmanship with a one-year warranty, extended warranties are available. Please contact us to discuss your warranty options.

Do you offer reoccurring maintenance programs?

To ensure peak efficiency and reduce reoccurring costs we suggest a maintenance program. Even the highest efficiency equipment won’t run at its best capacity unless it’s properly maintained. Our scheduled maintenance agreements do not have a monthly fee, you pay as work is completed. A STAR representative will call you to set up an appointment to see if your system is in need of maintenance and let you know how everything’s doing.

Do you give free estimates?

Free estimates are only available for equipment change out and sales, total systems, and new construction. We charge for diagnostic service and repair calls.

What are my payment options?

Payment is required upon completion of the job. We accept cash, check, Visa and Mastercard.